City approves $29,177.93 increase to WebFocus contract

Summary#

Montréal city council adopted a unanimous position on an added expense for Cloud Software Group’s WebFocus software maintenance and support contract. It set the city’s position to approve an additional $29,177.93, taxes included, bringing the contract’s maximum total to $224,022.16, taxes included. City staff say the change is meant to correct an administrative omission: the applicable taxes were left out of the amount previously authorized.

  • The agglomeration council makes the final decision at a later meeting.
  • The contract covers maintenance and technical support for WebFocus licences from December 31, 2024, to December 30, 2027.
  • Cloud Software Group received the original contract by direct award. This decision does not change the contract’s stated term or add a new service.

What it means for you#

  • City services and staff: City staff say more than 238 active users in several city services use WebFocus applications. The contract provides maintenance, updates, and technical support for the software.
  • Residents: The decision does not directly change residents’ rights, fees, or access to a city service.
  • City administration: The city’s position is to authorize the additional expense and allow the director of the relevant IT division to sign related contract documents for the city.

Money#

The proposed additional expense is $29,177.93, taxes included; the revised contract maximum would be $224,022.16, taxes included.

  • The added amount is $26,643.34 net of tax rebates.
  • The expense would come from the Information Technology Service’s operating budget. Staff say the required credits were included in the budget and that the file has no impact on the city’s financial framework.

What is unclear#

  • The materials do not explain how the original tax omission happened beyond calling it administrative.
  • The current file does not explain why the 2024 contract was awarded directly to Cloud Software Group or discuss alternatives.

Case for#

  • The city already uses WebFocus across several services. City staff say maintenance and technical support help keep the software available, stable, and updated.
  • The increase corrects the contract amount to include taxes that staff say were omitted from the original authorization.

Case against#

  • One concern is that an administrative omission has led to a substantial added expense that must now be authorized.
  • The current file gives no comparison with alternatives to the direct-award contract, so readers cannot assess whether another option could have met the city’s needs at a lower cost.