Montreal approves 36-month digital services framework

Summary#

Montréal city council unanimously adopted its position to enter a framework agreement with Conseillers en gestion et informatique CGI inc. for digital development services. This is an orientation for the agglomeration council, which makes the final decision at a later meeting. City staff say the goal is to add temporary technical capacity for the City’s digital projects.

  • The proposed agreement would run for 36 months, with an option to extend it by 12 months.
  • CGI would provide web, application and transaction-based digital development services to the City on request, up to a maximum of $4,828,950, taxes included.
  • The City must evaluate CGI’s performance.
  • The City would charge the spending to the Information Technology Department’s budget as needs arise.

What it means for you#

  • Residents: City staff say the work could support improvements to digital services. The decision does not guarantee that a particular service will be created or changed.
  • City staff: CGI would provide outside development expertise when requested; the decision does not set out how many hours or projects the City will buy.
  • Taxpayers: The proposed agreement has a spending ceiling, not a commitment to spend the full amount.

Money#

The proposed maximum is $4,828,950, taxes included; the agglomeration council makes the final decision at a later meeting.

  • The City would pay for services as needed from the Information Technology Department’s budget.
  • Eight bids were submitted. CGI received the highest final score under the set evaluation criteria. Its bid was $2,164,979.25 (30.96%) below the City’s latest estimate of $6,993,929.25.

What is unclear#

  • The decision does not say how much of the maximum the City expects to spend, or which projects it will request services for.
  • It does not give details such as staffing levels, timelines for specific work, or how the City will assess CGI’s performance.
  • The decision does not describe how this agreement will overlap with the City’s existing digital development contracts.

Case for#

  • City staff say the agreement would add specialized expertise when several major technology projects are underway, while allowing the City to retain control of operations and technology decisions.
  • CGI received the highest final score under the criteria set before bids were assessed.
  • Its bid was below the City’s estimate and the second-highest-scoring bid.

Case against#

  • Six of the eight bids did not meet the quality threshold, leaving only two bids that passed that stage. This limits the price comparison.
  • City staff report that one firm withdrew over the agreement’s unlimited-liability requirement, and another said a single hourly rate was unsuitable for a large mandate with needs not yet defined. These concerns raise questions about risk allocation and how costs can be estimated.