Whistle-blower Benchmark Report Adopted

Summary#

Calgary City Council approved the 2025 Whistle-blower Program Internal Benchmark Report for the Corporate Record on May 26, 2026, as part of the consent agenda. This records a report about the City’s existing program; it does not change the program’s rules or direct new action. The stated goal is to support the program’s effective and efficient delivery.

  • The City Auditor’s Office compared 2025 reporting and activity data with historical data to track trends over five years.
  • Council adopted the item on the consent agenda; the recorded vote was 15 to 0.
  • The City already has a policy requiring the City Auditor to report at least annually to Council through the Audit Committee.

What it means for you#

  • Calgarians: No direct change to how people can report concerns or to how the program operates is set out in this decision.
  • City Auditor’s Office: The office prepared the benchmark report. Council’s decision was to receive it for the Corporate Record, not to require specific changes or further action.

Money#

No cost information is in the available material.

  • The decision does not authorize spending or state a cost estimate.

What is unclear#

  • The supplied material does not include the report attachment’s detailed data, findings, or identified opportunities.
  • It does not say whether the City will take any action based on the benchmarking, or set a deadline for follow-up.
  • The report summary does not provide the detailed calculation methods or results for individual measures.

Case for#

  • City staff say tracking the data can give a broader view of program performance, help identify unusual results needing attention, and point to ways to improve the reporting experience.
  • Comparing 2025 data with historical data may help the City Auditor’s Office identify trends over time.

Case against#

  • A possible limitation is that receiving the report does not require the City to act on any findings. The decision sets no follow-up steps or deadlines.

Votes

Calgary City Council, item 7.5 (2025 Whistle-blower Program Internal Benchmark Report, AC2026-0296): That the Consent Agenda be adopted as follows: 7.5 2025 Whistle-blower Program Internal Benchmark Report, AC2026-0296

For (100%)

Audit Committee, item 7.6 (2025 Whistle-blower Program Internal Benchmark Report, AC2026-0296): That with respect to Report AC2026-0296, the following be approved: That the Audit Committee: - Receive this report for the Corporate Record; and - Recommend that Council receive this report for the Corporate Record.

For (100%)